Terms & Conditions
Please read these terms and conditions carefully. You should understand that by booking any courses at The Base Yorkshire, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
1. Description and Pricing of Courses
All prices quoted are exclusive of VAT at the current rate unless specified. Although we make every effort to ensure the descriptions and prices quoted are correct, mistakes may sometimes be made. If a mistake is discovered in the price of the course that you have booked, we will tell you and give you the option of either reconfirming your booking at the correct price or cancelling your booking. We reserve the right to change prices listed without notice. We also reserve the right to refuse to supply to any individual or company. It is the students responsibility to ensure they are booked on the correct course for their abilities. Certification is not guaranteed as minimum standards must be reached, but certification will not be unreasonably withheld.
2. Course Kits
You may require a kit for your course, some of our courses include the price of the kit in the price and other will need to be purchased seperately. You will be advised what is required for your course. Students must also be prepared that further replenishment products may be required as their course runs and homework is completed.
4. Cancellation of Courses
We reserve the right to cancel or change a booked date by giving 14 days notice, except in cases of emergencies, when we reserve the right to give less notice. If we cancel the course, the course payment will transfer to the next mutually convenient date.
We cannot be held responsible for costs, loss of earnings or accommodation and travel expenses due to course cancellations.
While every effort will be made to notify you in writing of course cancellations, please accept that in some circumstances this written communication may take the form of an email or text message in order for the cancellation to be notified to you as quickly as possible.
5. How to Pay
We accept Visa, Mastercard, Maestro, Electron, and Paypal.
In the case of late bookings payment must be made prior to attendance of the Course. If payment is not made prior to the Student attending the Course we reserve the right to refuse admission until payment has been made in full.
6. VAT & Card Charges
Fees quoted are exclusive of VAT, which will be shown separately on the invoice. A VAT invoice will be sent to cover your payment. Fees will not be charged for payment via debit cards, credit cards, direct bank transfer, bankers draft or cheques but reasonable administrative charges will apply if cheques are returned unpaid.
All materials provided for Courses including manuals, graphics, code, text products, software, audio, music and design are owned by The Base Yorkshire or third party Course providers. No content in whole or in part of the materials may be copied, reproduced, uploaded, posted, displayed, linked to or used in any way without the prior written permission of The Base Yorkshire. Any such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of The Base Yorkshire, or in the case of material licensed to The Base Yorkshire, the owner of such materials.
8. Cancellations by Customers
Where a firm booking has been accepted by The Base Yorkshire and is subsequently cancelled, the customer will be liable for the following charges. All cancellations must be received in writing (emails are acceptable).
Over 14 working days’ notice - Full refund or transfer to another date.
Less than 14 working days’ notice - 50% of booking charged, with the 50% remaining to be refunded or transferred to another date.
Less than 7 working days’ notice - 100% booking fee charged.
The above cancellation conditions apply to ALL Courses, Skill-Building Classes and Workshops. You will be required to pay again for any day or days of a course that you have failed to attend unless the above notice conditions are met. If sufficient notice is given, your tutor may choose to rearrange the training to a mutually convenient date at their discretion, without additional charge.
In the case of pay weekly classes, the weekly payment is due and payable even in the case of non-attendance by the student. If the Educator rearranges or is unable to cover the pay weekly class on a particular date, then a further date will be offered at no additional charge to the student. Any additional classes that may be required in order to complete the course owing to missed classes on behalf of the student will be at the additional expense of the student.
If you wish to exercise your right to cancel your booking, we will refund the fees paid according to the above cancellation policy. If payment for the order was originally made by credit card, any refund will be made back to the same card. If payment for the order was made by another method, such as cheque or bankers’ draft, direct bank transfer will make a refund to a bank account that you elect.
No refund will be given for non-attendance or non-completion of a course, nor will it be transferred to an alternative date. In addition, once payment has been made, products and training must be received within 6 months of invoice date. Once this time has elapsed, refunds cannot be issued.
10. Written communications
We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
11. Specific needs
If you have any specific needs, please advise us at the earliest possible time and we will contact you to discuss your requirements.
Claims arising from The Base Yorkshire or about one of our tutors must be brought to the attention of the Head of Education or the Managing Director of The Base Yorkshire in writing within 7 days of the course taking place. Claims made outside of this time limit will not be accepted.